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Your Tenancy

it is important to us that our tenants are involved in the way in which we shape our services. Because of this, it means that we can be truly responsive to their requirements. Supporting them to have a real say in how we facilitate them to live independently. 

The following documents are currently available online.

We consult with our tenants and partner agencies on an ongoing basis to ensure that the contents of this section are regularly reviewed and that its contents are relevant to all.


Housing Application Documents

AHS Housing Application Form

AHS Housing Allocations Policy

AHS Housing Eligibility Criteria


Tenant Information Documents

AHS Tenants Handbook

Tenant Consultation Survey

AHS Complaints and Compliments Policy

AHS Damage to Your Home Leaflet

AHS Adaptations and Improvements Leaflet

AHS Repairing and Maintaining Your Home Leaflet


Whats it like to live in an Auckland Home Solutions property?

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Contact Us

If you would like to get in touch our address is:

Prince Bishops Court
60 Kingsway
Bishop Auckland
County Durham
DL14 7JF

You can also call us at:
0191 587 0848

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