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Supported Housing

What is supported housing?

Supported housing provides vulnerable people with an integrated package of private accommodation and care services.

Supported Housing

Supported living accomodation

We offer bespoke housing solutions that reflect both the choices and aspirations of our individual tenants.

Supported Housing

Comfort, safety & support

House layout, safety risk elimination and getting the right care package for each tenant is our priority.

Supported Housing

Referrals

We consider all tenants who are referred to us via official channels, please get in touch.

Supported Housing

Get in touch

Contact us with your queries to find out more about our various housing schemes.

Auckland Home Solutions C.I.C

Take a look at our residents enjoying our 10th birthday celebrations.

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Introduction

Welcome to Auckland Home Solutions C.I.C

We believe that disability shouldn’t be a barrier to independence. Our aim is to help vulnerable people take back control of their lives in a safe, supportive environment. We do this through focusing on the needs of the individual and tailoring our housing and support services according to our tenants’ requirements.

Get In Touch Meet The Team

Our Services

Supported Housing

Whether the tenant needs help with personal care, shopping, housework, physical challenges or administrative tasks, we can help. We’ll work with professional care providers to ensure each tenant receives a support package that is relevant to his or her needs.

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Our Services

Help & Advice

Developing good relationships with all of our tenants is a priority for us. Our friendly advisors can get tenants the information or support they need around the clock.

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Auckland Housing

SUPPORTED LIVING ACROSS THE UK

Repairs

Maintaining your property

We strive to ensure our properties remain of a high standard throughout the duration of a tenancy. We are responsible for making property repairs, as well as maintaining appliances such as the boiler and the oven. This is one less worry for tenants and those who are close to them.

Working Together

Working together with care providers

We have established links with a network of respected care providers in order to provide each individual tenant with the most relevant support package. Should care requirements change for an individual, we are able to respond quickly.

Working In Partnership

Working In Practice With Local Authorities

Transparency is important to us, which is why we work closely with local authorities to ensure legal care compliance and that recommended best practice is observed at all times. This is the case, both when dealing with tenants directly, and during the referral process.

How can we help?

We understand how vitally important it is to listen to the queries, demands and preferences of our tenants. If you need information, or to raise a concern, please get in touch.

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Testimonials

What our clients say

I have recently taken over as team leader for one of your schemes and just wanted to give some feed back on one of your Housing officers Caroline Mathews, I have had numerous of phone calls / emails with Caroline in regards to the scheme as we have quite a lot going on at the present time and I would just like to say how compassionate, caring and professional Caroline has been with Myself, staff and the service users, any issues at the scheme has had has been dealt with immediately and resolved.

Caroline visited the scheme today to support me to discuss an upcoming eviction with one of our service users, while she was here Caroline spent time looking around the service and meeting the service users, I discussed with Caroline about possible ideas for the service and Caroline was extremely enthusiastic about the ideas and advised she would explore these and get back to me.

Denae Ball, Team Leader, Highlea Care

As a care provider we have developed an excellent partnership relationship with Auckland Home Solutions in the delivery of supported living services in Dorset. They operate professionally and maintain excellent communications with us and support the needs of the tenants. This has truly been evident during the Covid 19 pandemic, where Auckland Home Solutions have worked with us, in ensuring that all there tenants were kept safe from transmission through regular deep cleaning at the properties, which supported our IPC protocols and being responsive in with maintenance maintaining high standards.

James Parsons, Strategy and performance Business partner, Encompass Dorset

We at Birmingham Supported Housing are proud to work with Auckland Home Solutions CIC.

As a Support and Service provider working with the most vulnerable in our society, we at Birmingham Supported Housing see AHS as a responsible and professional partner in helping the vulnerable amongst our community in Birmingham and throughout the UK.

AHS has always attended to our call whenever we have asked them to, even in these difficult times of a pandemic and we are proud to call them our partner in serving our community locally and nationally.

Sham and Manny, Directors at Birmingham Supported Housing

She always communicates with myself and the staff team on a professional and personable basis. Over the last 12 months we have experienced some difficult individuals moving into the properties, however Nichola always works with ourselves pro-actively and for the need of the individuals we support.

Regarding referrals again Nichola respects the staff team’s judgement when the individual’s are moving in, giving them ample time to settle into their new surroundings.

I feel we work well as a multi-disciplinary team. Great stuff.

Jackie Ball, County Wide Manager Support & Recovery & Community Floating Support

Auckland Home Solutions C.I.C has and continues to work closely with Community Integrated Care to ensure that only the best housing, care and support is provided to those we support. AHS take time to understand their tenants and their needs and go that extra mile to help ensure they’re met.

Community Integrated Care CIC

I have been a tenant of Auckland Home Solutions C.I.C for around five years. They have been a great help to me, letting me live in my own flat with the things I like the most. The AHS team are always there to help if I need them.

Tenant – Ian, 34, from Durham

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